This growth software firm attributes 40% of it's business growth to the consultative skills
BUSINESS ISSUE
A growing software company faces a trifecta of challenges. As a shared service provider, the organization sought to transform its skilled workforce into consultative problem-solvers capable of addressing complex client challenges. Simultaneously, the need to cultivate stronger client relationships and identify new business opportunities became increasingly apparent. To achieve sustained growth, the company recognized the imperative of equipping its team to overcome objections and close deals effectively.
SOLUTION SUMMARY
After thoroughly assessing the organization’s concerns, Wilson Learning formulated a multi-component program to address the immediate need for improved client relationship management. The program focused on developing two critical skills; solving client challenges and proactively identifying and creating new business opportunities.
Drawing from the Counselor Salesperson, the solution provided participants with foundational consultative principles and practical application exercises. This comprehensive approach empowered participants to excel in client interactions, become trusted advisors, and drive overall organizational success.
OUTCOMES
The group of participants reported sales opportunities attributed to:-
